Bug #14087: katello-agent install fails on rhel6.3 client - Katello - Foreman

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Bug #14087

closed

katello-agent install fails on rhel6.3 client

Added by Justin Sherrill about 8 years ago. Updated almost 6 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Justin Sherrill

Category:

Target version:

Katello 3.0.0

Difficulty:

Triaged:

Bugzilla link:

1315275

Pull request:

https://github.com/Katello/katello-agent/pull/36

Fixed in Releases:

Found in Releases:

Red Hat JIRA:

Description

Cloned from https://bugzilla.redhat.com/show_bug.cgi?id=1315275
++ This bug was initially created as a clone of Bug #1219157 ++

Description of problem:
katello-agent install fails on rhel6.3 client

Version-Release number of selected component (if applicable):

rpm -qa | grep foreman
ibm-hs22-02.rhts.eng.brq.redhat.com-foreman-proxy-client-1.0-1.noarch
foreman-gce-1.7.2.18-1.el7sat.noarch
foreman-postgresql-1.7.2.18-1.el7sat.noarch
foreman-compute-1.7.2.18-1.el7sat.noarch
ruby193-rubygem-foreman_discovery-2.0.0.12-1.el7sat.noarch
rubygem-hammer_cli_foreman_discovery-0.0.1.8-1.el7sat.noarch
foreman-libvirt-1.7.2.18-1.el7sat.noarch
foreman-vmware-1.7.2.18-1.el7sat.noarch
ruby193-rubygem-foreman-redhat_access-0.1.0-1.el7sat.noarch
ruby193-rubygem-foreman-tasks-0.6.12.4-1.el7sat.noarch
rubygem-hammer_cli_foreman_bootdisk-0.1.2.6-1.el7sat.noarch
ruby193-rubygem-foreman_bootdisk-4.0.2.12-1.el7sat.noarch
ruby193-rubygem-foreman_docker-1.2.0.10-1.el7sat.noarch
rubygem-hammer_cli_foreman-0.1.4.10-1.el7sat.noarch
foreman-debug-1.7.2.18-1.el7sat.noarch
foreman-proxy-1.7.2.4-1.el7sat.noarch
ibm-hs22-02.rhts.eng.brq.redhat.com-foreman-client-1.0-1.noarch
ibm-hs22-02.rhts.eng.brq.redhat.com-foreman-proxy-1.0-2.noarch
foreman-1.7.2.18-1.el7sat.noarch
ruby193-rubygem-foreman_hooks-0.3.7-2.el7sat.noarch
rubygem-hammer_cli_foreman_tasks-0.0.3.4-1.el7sat.noarch
ruby193-rubygem-foreman_gutterball-0.0.1.9-1.el7sat.noarch
foreman-selinux-1.7.2.13-1.el7sat.noarch
puppet-foreman_scap_client-0.3.3-8.el7sat.noarch
foreman-ovirt-1.7.2.18-1.el7sat.noarch

How reproducible:
everytime

Steps to Reproduce:
1.register a client 6.3
2.yum repolist
3.set up a sat6 tools repo on client 6.3
4.yum install -y katello-agent
Error: Package: qpid-proton-c-0.9-1.20150223.el6.x86_64 (sat6-tools)
Requires: libcrypto.so.10(libcrypto.so.10)(64bit)
Error: Package: qpid-proton-c-0.9-1.20150223.el6.x86_64 (sat6-tools)
Requires: libssl.so.10(libssl.so.10)(64bit)
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

Actual results:
installation works

Expected results:
installation fails

Additional info:

--- Additional comment from RHEL Product and Program Management on 2015-05-06 13:13:48 EDT ---

Since this issue was entered in Red Hat Bugzilla, the pm_ack has been
set to + automatically for the next planned release

--- Additional comment from Brad Buckingham on 2015-07-08 13:59:29 EDT ---

Is this still an issue with the lastest Satellite 6.1 SNAP?

--- Additional comment from Tazim Kolhar on 2015-07-09 03:41:46 EDT ---

this issue still exists in latest snap of sat6

yum repolist
Loaded plugins: product-id, security, subscription-manager
Updating certificate-based repositories.
Default_Organization_sat6_tools_sat6_tools_repo | 2.1 kB 00:00
Default_Organization_sat6_tools_sat6_tools_repo/primary | 23 kB 00:00
Default_Organization_sat6_tools_sat6_tools_repo 126/126
rhel-6-server-rpms | 2.1 kB 00:00
rhel-6-server-rpms/primary | 9.7 MB 00:00
rhel-6-server-rpms 8921/8921
repo id repo name status
Default_Organization_sat6_tools_sat6_tools_repo sat6_tools_repo 126
rhel-6-server-rpms Red Hat Enterprise Linux 8,921
repolist: 9,047

yum install -y katello-agent
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (Default_Organization_sat6_tools_sat6_tools_repo)
Requires: libcrypto.so.10(libcrypto.so.10)(64bit)
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (Default_Organization_sat6_tools_sat6_tools_repo)
Requires: libssl.so.10(libssl.so.10)(64bit)
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

--- Additional comment from David O'Brien on 2015-08-11 00:58:54 EDT ---

Is there any workaround or update for this that I can include in the rel notes to guide the customer?

thanks

--- Additional comment from David O'Brien on 2015-08-11 01:39:17 EDT ---

Draft rel note here but no workaround yet.

To git@gitlab.sat.lab.tlv.redhat.com:satellite6-docs/release-notes.git
a68a893..8dc17a9 master -> master

https://url.corp.redhat.com/5d89c80

--- Additional comment from Brad Buckingham on 2015-08-11 11:30:37 EDT ---

It appears that katello-agent will install on a RHEL 6.3 client, if the following repository is included in the lifecycle environment & content view that the client registers to:
[rhel-6-server-optional-rpms]
name = Red Hat Enterprise Linux 6 Server - Optional (RPMs)

Note: this is in addition to the Satellite 6 tools and RHEL 6 server repositories.

--- Additional comment from David O'Brien on 2015-08-18 21:13:26 EDT ---

To git@gitlab.sat.lab.tlv.redhat.com:satellite6-docs/release-notes.git
d458128..34f256e master -> master

https://url.corp.redhat.com/81d56e3

--- Additional comment from Komal on 2015-10-09 05:25:59 EDT ---

Hello,

I have one more case #01518177, where customer is using 6.4 repos for RHEL 6.4 server facing similar issue while installing katello-agent.

In cu's words :
---
On my Satellite 6 server I have the following content views:
I have a content view for RHEL 6.4 which includes the following repos:
Red Hat Enterprise Linux 6 Server - RH Common RPMs i386 6.4
Red Hat Enterprise Linux 6 Server - RH Common RPMs x86_64 6.4
Red Hat Enterprise Linux 6 Server RPMs i386 6.4
Red Hat Enterprise Linux 6 Server RPMs x86_64 6.4
Red Hat Satellite Tools 6.1 for RHEL 6 Server RPMs x86_64

I have a content view for RHEL 6 with the following repos:
Red Hat Enterprise Linux 6 Server - Optional RPMs i386 6Server
Red Hat Enterprise Linux 6 Server - Optional RPMs x86_64 6Server
Red Hat Enterprise Linux 6 Server - RH Common RPMs i386 6Server
Red Hat Enterprise Linux 6 Server - RH Common RPMs x86_64 6Server
Red Hat Enterprise Linux 6 Server RPMs i386 6Server
Red Hat Enterprise Linux 6 Server RPMs x86_64 6Server
Red Hat Satellite Tools 6.1 for RHEL 6 Server RPMs i386
Red Hat Satellite Tools 6.1 for RHEL 6 Server RPMs x86_64

What I have found is if I register with an activation key against the RHEL 6 content view, the dependency on openssl is resolved and the katello-agent installs. However if the server, which is 6.4 is registered against the RHEL 6.4 content view I see the error listed below related to dependency failure due to the version of openssl.

How can I get the katello-agent to install on a 6.4 host without having to allow the host to attach to the 6Server content view? Essentially I need the 6.4 hosts to remain at 6.4. Allowing them access to the 6Server content view would leave them vulnerable to being updated to the latest version of RHEL 6.
----

Cu tried to follow suggestion as per comment #6 in this bugzilla but does not help.
-----
$ sudo yum install katello-agent
Loaded plugins: product-id, security, subscription-manager
This system is receiving updates from Red Hat Subscription Management.
DCRI_DCRI_Linux_Support_6Server_i386_linuxsupport | 1.8 kB 00:00
DCRI_DCRI_Linux_Support_6Server_x86_64_linuxsupport | 1.8 kB 00:00
DCRI_VMWare_Tools_rhel6_i386_vmware_tools_55u2 | 1.8 kB 00:00
DCRI_VMWare_Tools_rhel6_x86_64_vmware_tools_55u2 | 1.8 kB 00:00
rhel-6-server-optional-rpms | 1.8 kB 00:00
rhel-6-server-rh-common-rpms | 1.8 kB 00:00
rhel-6-server-rpms | 2.1 kB 00:00
rhel-6-server-satellite-tools-6.1-rpms | 2.1 kB 00:00
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package katello-agent.noarch 0:2.2.5-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-agent-lib >= 2.6 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: python-gofer-proton >= 2.5 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: pulp-rpm-handlers >= 2.6 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: gofer >= 2.5 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Running transaction check
---> Package gofer.noarch 0:2.6.2-2.el6_6sat will be installed
--> Processing Dependency: python-gofer = 2.6.2 for package: gofer-2.6.2-2.el6_6sat.noarch
---> Package pulp-rpm-handlers.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-rpm-common = 2.6.0.15 for package: pulp-rpm-handlers-2.6.0.15-1.el6_6sat.noarch
---> Package python-gofer-proton.noarch 0:2.6.2-2.el6_6sat will be installed
--> Processing Dependency: python-qpid-proton >= 0.9 for package: python-gofer-proton-2.6.2-2.el6_6sat.noarch
---> Package python-pulp-agent-lib.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-common = 2.6.0.15 for package: python-pulp-agent-lib-2.6.0.15-1.el6_6sat.noarch
--> Running transaction check
---> Package python-gofer.noarch 0:2.6.2-2.el6_6sat will be installed
---> Package python-pulp-common.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-isodate >= 0.5.0-1.pulp for package: python-pulp-common-2.6.0.15-1.el6_6sat.noarch
---> Package python-pulp-rpm-common.noarch 0:2.6.0.15-1.el6_6sat will be installed
---> Package python-qpid-proton.x86_64 0:0.9-4.el6 will be installed
--> Processing Dependency: qpid-proton-c(x86-64) = 0.9-4.el6 for package: python-qpid-proton-0.9-4.el6.x86_64
--> Processing Dependency: libqpid-proton.so.2()(64bit) for package: python-qpid-proton-0.9-4.el6.x86_64
--> Running transaction check
---> Package python-isodate.noarch 0:0.5.0-4.pulp.el6_6sat will be installed
---> Package qpid-proton-c.x86_64 0:0.9-4.el6 will be installed
--> Processing Dependency: libssl.so.10(libssl.so.10)(64bit) for package: qpid-proton-c-0.9-4.el6.x86_64
--> Processing Dependency: libcrypto.so.10(libcrypto.so.10)(64bit) for package: qpid-proton-c-0.9-4.el6.x86_64
--> Finished Dependency Resolution
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
Requires: libssl.so.10(libssl.so.10)(64bit)
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
Requires: libcrypto.so.10(libcrypto.so.10)(64bit)
You could try using --skip-broken to work around the problem
You could try running: rpm Va --nofiles --nodigest
---

What could be other workaround steps ?

Regards,
Komal

--- Additional comment from Komal on 2015-10-09 05:36:43 EDT ---

Hello,

I have one case #01518177 where cu is observing this issue on rhel 6.4 registered to satellite which uses 6.4 content view.

In cu's words :
----
The system in question was installed as RHEL 6.4 via kickstart. This is the version the OS is required to remain at.

On my Satellite 6 server I have the following content views:
I have a content view for RHEL 6.4 which includes the following repos:
Red Hat Enterprise Linux 6 Server - RH Common RPMs i386 6.4
Red Hat Enterprise Linux 6 Server - RH Common RPMs x86_64 6.4
Red Hat Enterprise Linux 6 Server RPMs i386 6.4
Red Hat Enterprise Linux 6 Server RPMs x86_64 6.4
Red Hat Satellite Tools 6.1 for RHEL 6 Server RPMs x86_64

The suggestion in the bz comment # 6 did not resolve the issue. Results as below :

$ sudo yum install katello-agent
Loaded plugins: product-id, security, subscription-manager
This system is receiving updates from Red Hat Subscription Management.
DCRI_DCRI_Linux_Support_6Server_i386_linuxsupport | 1.8 kB 00:00
DCRI_DCRI_Linux_Support_6Server_x86_64_linuxsupport | 1.8 kB 00:00
DCRI_VMWare_Tools_rhel6_i386_vmware_tools_55u2 | 1.8 kB 00:00
DCRI_VMWare_Tools_rhel6_x86_64_vmware_tools_55u2 | 1.8 kB 00:00
rhel-6-server-optional-rpms | 1.8 kB 00:00
rhel-6-server-rh-common-rpms | 1.8 kB 00:00
rhel-6-server-rpms | 2.1 kB 00:00
rhel-6-server-satellite-tools-6.1-rpms | 2.1 kB 00:00
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package katello-agent.noarch 0:2.2.5-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-agent-lib >= 2.6 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: python-gofer-proton >= 2.5 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: pulp-rpm-handlers >= 2.6 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Processing Dependency: gofer >= 2.5 for package: katello-agent-2.2.5-1.el6_6sat.noarch
--> Running transaction check
---> Package gofer.noarch 0:2.6.2-2.el6_6sat will be installed
--> Processing Dependency: python-gofer = 2.6.2 for package: gofer-2.6.2-2.el6_6sat.noarch
---> Package pulp-rpm-handlers.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-rpm-common = 2.6.0.15 for package: pulp-rpm-handlers-2.6.0.15-1.el6_6sat.noarch
---> Package python-gofer-proton.noarch 0:2.6.2-2.el6_6sat will be installed
--> Processing Dependency: python-qpid-proton >= 0.9 for package: python-gofer-proton-2.6.2-2.el6_6sat.noarch
---> Package python-pulp-agent-lib.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-pulp-common = 2.6.0.15 for package: python-pulp-agent-lib-2.6.0.15-1.el6_6sat.noarch
--> Running transaction check
---> Package python-gofer.noarch 0:2.6.2-2.el6_6sat will be installed
---> Package python-pulp-common.noarch 0:2.6.0.15-1.el6_6sat will be installed
--> Processing Dependency: python-isodate >= 0.5.0-1.pulp for package: python-pulp-common-2.6.0.15-1.el6_6sat.noarch
---> Package python-pulp-rpm-common.noarch 0:2.6.0.15-1.el6_6sat will be installed
---> Package python-qpid-proton.x86_64 0:0.9-4.el6 will be installed
--> Processing Dependency: qpid-proton-c(x86-64) = 0.9-4.el6 for package: python-qpid-proton-0.9-4.el6.x86_64
--> Processing Dependency: libqpid-proton.so.2()(64bit) for package: python-qpid-proton-0.9-4.el6.x86_64
--> Running transaction check
---> Package python-isodate.noarch 0:0.5.0-4.pulp.el6_6sat will be installed
---> Package qpid-proton-c.x86_64 0:0.9-4.el6 will be installed
--> Processing Dependency: libssl.so.10(libssl.so.10)(64bit) for package: qpid-proton-c-0.9-4.el6.x86_64
--> Processing Dependency: libcrypto.so.10(libcrypto.so.10)(64bit) for package: qpid-proton-c-0.9-4.el6.x86_64
--> Finished Dependency Resolution
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
Requires: libssl.so.10(libssl.so.10)(64bit)
Error: Package: qpid-proton-c-0.9-4.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
Requires: libcrypto.so.10(libcrypto.so.10)(64bit)
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

Can we have any workaround on this issue on priority.

Regards,
Komal

--- Additional comment from on 2015-10-20 08:02:23 EDT ---

Hi Team,

I have also a case in which customer facing the same issue whilst installing katello-agent and puppet packages via kickstart:

Error: Package: puppet-3.6.2-4.el6_6sat.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby >= 1.8
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0(AUGEAS_0.11.0)(64bit)
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libruby.so.1.8()(64bit)
Error: Package: puppet-3.6.2-4.el6_6sat.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby(selinux)
Error: Package: ruby-rgen-0.6.5-2.el6sat.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby >= 1.8
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0(AUGEAS_0.1.0)(64bit)
Error: Package: 1:facter-1.7.6-2.el6sat.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: /usr/bin/ruby
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0(AUGEAS_0.8.0)(64bit)
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: augeas-libs >= 0.8.0
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0()(64bit)
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0(AUGEAS_0.12.0)(64bit)
Error: Package: ruby-shadow-1.4.1-13.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby(abi) = 1.8
Error: Package: rubygem-json-1.4.6-2.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: /usr/bin/ruby
Error: Package: ruby-shadow-1.4.1-13.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libruby.so.1.8()(64bit)
Error: Package: rubygem-json-1.4.6-2.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby(abi) = 1.8
Error: Package: rubygem-json-1.4.6-2.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libruby.so.1.8()(64bit)
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: libaugeas.so.0(AUGEAS_0.10.0)(64bit)
Error: Package: ruby-augeas-0.4.1-1.el6_4.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby(abi) = 1.8
Error: Package: 1:facter-1.7.6-2.el6sat.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby >= 1.8.5
Error: Package: puppet-3.6.2-4.el6_6sat.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby >= 1.8.7
Error: Package: puppet-3.6.2-4.el6_6sat.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: /usr/bin/ruby
Error: Package: rubygem-json-1.4.6-2.el6.x86_64 (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: rubygems
Error: Package: hiera-1.0.0-3.el6_4.noarch (rhel-6-server-satellite-tools-6.1-rpms)
           Requires: ruby(abi) = 1.8
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest

Can someone please check on this.

--- Additional comment from Komal on 2015-11-20 05:04:36 EST ---

Hello,

Can we get the fix for the issue on priority ? Is the fix available in 6.1.z.

Regards,
Komal

--- Additional comment from Ekin Meroglu on 2015-12-06 14:46:45 EST ---

Adding Optional repo on a client with 6.3 EUS repos does not work, and the issue still stands for clients as those - I did not try, but believe that same is true for 6.5 EUS repos as well.

But I was able to install and run katello-agent by following these steps:

- Manually update openssl package to openssl-1.0.1e-42.el6.x86_64.rpm
- Edit rhsm.conf to apply the solution mentioned here:
https://access.redhat.com/solutions/2046473
- Install katello-agent for sat-tools repo.

Once katello-agent is installed, I can see the goferd is up and running.