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Bug #13497

InvalidLogin: Cannot complete login due to an incorrect user" when trying to provision a new host

Added by Amit Yitzhaki over 2 years ago. Updated 3 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
Compute resources
Target version:
Difficulty:
medium
Triaged:
Bugzilla link:
Team Backlog:
Fixed in Releases:
Found in Releases:

Description

We are having for some time this problem and it is not even consistent. We can work for few days without any issue and all of the sudden, "InvalidLogin: Cannot complete login due to an incorrect user" when trying to provision a new host.
Logging into vsphere manually works fine.

this is the error message

016-01-31 05:06:18 [I] Rendered text template (0.0ms)
2016-01-31 05:06:18 [I] Completed 200 OK in 170ms (Views: 0.6ms | ActiveRecord: 14.7ms)
2016-01-31 05:06:18 [W] Failed to destroy a compute tlvvc01 (VMware) instance testvm : InvalidLogin: Cannot complete login due to an incorrect user name or password./opt/rh/ruby193/root/usr/share/gems/gems/fog-1.29.0/lib/fog/vsphere/compute.rb:443:in `rescue in authenticate'
/opt/rh/ruby193/root/usr/share/gems/gems/fog-1.29.0/lib/fog/vsphere/compute.rb:439:in `authenticate'

1. Did any of you encounter this in foreman?
2. Does foreman connect to the LDAP or locally for VMWARE?

Thanks,
Amit


Related issues

Related to Foreman - Bug #24545: Compute resource test connection enables password fieldClosed
Has duplicate Foreman - Bug #17218: Compute Resource password field reverts to "old" password after pressing Test ConnectionDuplicate2016-11-04

Associated revisions

Revision 10b2c0f6 (diff)
Added by Tomer Brisker 9 months ago

Fixes #13497 - Enable password field after test connection in CR (#5163)

When clicking test connection button (or load datacenters) on an
existing compute resource, the password field is disabled. If the
password was changed prior to testing the connection and then the form
is saved, this will cause the new password to not be transmitted to the
server, leading to the previous password remaining in the database.

History

#1 Updated by Dominic Cleal over 2 years ago

  • Category changed from VM management to Compute resources - VMware
  • Assignee deleted (Shlomi Zadok)
  • Priority changed from High to Normal

Foreman only connects to vSphere for authentication, sounds like the error is raised from it, not Foreman.

#2 Updated by Shlomi Zadok over 2 years ago

Weirdly, this is happening on the following sequence for me:
  • Edit vmware compute resource, Change the username and / or password.
  • Click on "Load datacenters"
  • Save

On save, the new credentials (password specifically) are not sent.

Workaround (until fixed):
  • Edit
  • Set new username / password.
  • Do not click on "load datacenters"
  • Save

new credentials are saved.

#3 Updated by Ondřej Pražák almost 2 years ago

  • Bugzilla link set to 1389810

#4 Updated by Ondřej Pražák almost 2 years ago

  • Has duplicate Bug #17218: Compute Resource password field reverts to "old" password after pressing Test Connection added

#5 Updated by Marek Hulán about 1 year ago

  • Status changed from New to Resolved

I can no longer reproduce on 1.17 develop branch. Please reopen if you still encounter the issue.

#6 Updated by Tomer Brisker 9 months ago

  • Assignee set to Tomer Brisker
  • Status changed from Resolved to Assigned
  • Category changed from Compute resources - VMware to Compute resources

This is still an issue in all compute resources that have a password field. When pressing test connection, the password field becomes disabled, leading to previous password being preserved in the database.

#7 Updated by The Foreman Bot 9 months ago

  • Status changed from Assigned to Ready For Testing
  • Pull request https://github.com/theforeman/foreman/pull/5163 added

#8 Updated by Anonymous 9 months ago

  • % Done changed from 0 to 100
  • Status changed from Ready For Testing to Closed

#9 Updated by Tomer Brisker 9 months ago

  • Legacy Backlogs Release (now unused) set to 330

#10 Updated by Marek Hulán 2 months ago

  • Related to Bug #24545: Compute resource test connection enables password field added

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