Bug #18697

Content hosts show red untitled status from webui yet subscribed from command line, as well as green fully entitled with no subscription attached

Added by Chris Roberts about 5 years ago. Updated almost 2 years ago.

Target version:
Fixed in Releases:
Found in Releases:
Red Hat JIRA:


Cloned from BZ:

Description of problem:

When looking at the webui, under hosts > content hosts > then searching for

subscription_status != valid

all red content hosts show up, yet a number of these show errata/security updates in the webui, as well as can yum update

The below commands all confirm that the system is fully entitled.

  1. subscription-manager status
  1. subscription-manager list --consumed

Running a # subscription-manager refresh does not update the webui.

content hosts are using derived skus ( virt-who set up correctly)

Version-Release number of selected component (if applicable):

How reproducible: 100% in customers environment

Steps to Reproduce:
1. register system, with or without activation key
2. subscription-manager attach --auto or attach using pool id to valid subscription
3. # subscription-manager status shows fully entitled # yum update is successful.
4. confirmed not using 24 hour sku, 100% using proper subscription from hosts
5. subscription-manager fresh

Actual results: content host shows red, and unentitled

Expected results: content hosts should show green with have a valid subscription. Same as hosts that have no subscription attached should be red.

Additional info: Satellite is also showing incorrect colors for content hosts that have only been registered and show no subscription attached.


#1 Updated by Chris Roberts about 5 years ago

  • Status changed from New to Ready For Testing
  • Pull request,, added

#2 Updated by Chris Roberts about 5 years ago

  • Status changed from Ready For Testing to Duplicate

#3 Updated by Jonathon Turel almost 2 years ago

  • Target version changed from Katello Backlog to Katello Recycle Bin

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