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Bug #18971

Custom pools deleted after importing or refreshing a manifest

Added by John Mitsch almost 2 years ago. Updated 8 months ago.

Status:
Resolved
Priority:
Urgent
Assignee:
Category:
Candlepin
Target version:
Difficulty:
Triaged:
Bugzilla link:
Pull request:
Team Backlog:
Fixed in Releases:
Found in Releases:

Description

This is a transient bug, not sure what conditions one needs to recreate this.

History

#1 Updated by John Mitsch almost 2 years ago

Looks like its either the first product created or products created before a manifest

#2 Updated by John Mitsch almost 2 years ago

  • Category set to Candlepin
  • Assignee set to John Mitsch

#3 Updated by John Mitsch almost 2 years ago

  • Target version set to 178

#4 Updated by Brad Buckingham almost 2 years ago

  • Target version changed from 178 to 181

#5 Updated by Walden Raines almost 2 years ago

  • Priority changed from Normal to High
  • Legacy Backlogs Release (now unused) set to 211

#6 Updated by Walden Raines almost 2 years ago

This seems like a pretty serious usability issue for a new user and would result in confusion.

#7 Updated by John Mitsch almost 2 years ago

I was unable to reproduce this on a new dev environment. Can someone else confirm that the first product created on a new environment (before importing a manifest) creates a subscription?

#8 Updated by John Mitsch almost 2 years ago

  • Target version changed from 181 to 160

#9 Updated by Justin Sherrill almost 2 years ago

  • Assignee changed from John Mitsch to Andrew Kofink

#10 Updated by Justin Sherrill almost 2 years ago

  • Legacy Backlogs Release (now unused) changed from 211 to 228

#11 Updated by Justin Sherrill almost 2 years ago

  • Subject changed from Subscriptions not created for custom products to Custom subscription deleted after importing a manifest

Steps to reproduce:

1. install a fresh katello
2. Create a product
3. visit the RH Subscriptions page and see that the subscription is there
4. Import a manifest
5. Visit the RH subscription page and see that the custom subscription is missing

Also of note a 'pool.deleted' event is kicked off via the event listener, so it seems candlepin is causing this.

#12 Updated by Justin Sherrill almost 2 years ago

  • Priority changed from High to Urgent
  • Target version changed from 160 to 193

#13 Updated by Justin Sherrill almost 2 years ago

  • Bugzilla link set to 1452330

#14 Updated by Justin Sherrill almost 2 years ago

  • Subject changed from Custom subscription deleted after importing a manifest to Custom pools deleted after importing a manifest

#15 Updated by Justin Sherrill almost 2 years ago

  • Subject changed from Custom pools deleted after importing a manifest to Custom pools deleted after importing or refreshing a manifest

#16 Updated by Justin Sherrill almost 2 years ago

  • Legacy Backlogs Release (now unused) changed from 228 to 211

#17 Updated by Justin Sherrill almost 2 years ago

  • Status changed from New to Resolved

This is now resolved in 3.4.0 via a candlepin update

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