Bug #19750: Custom Subscriptions gone after remove the manifest - Katello - Foreman

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Bug #19750

closed

Custom Subscriptions gone after remove the manifest

Added by Mario Gamboa over 7 years ago. Updated over 6 years ago.

Status:

Closed

Priority:

High

Assignee:

Category:

Subscriptions

Target version:

Katello 3.4.5

Difficulty:

trivial

Triaged:

Bugzilla link:

Pull request:

Fixed in Releases:

Found in Releases:

Red Hat JIRA:

Description

Hi Team

I was trying to update the manifest because we get 2 new licenses but doesn't work , for this reason i remove the manifest and upload a new on but now i got all the subscriptions from redhat but i lost all my custom products subscriptions like puppet or my own puppet modules subscriptions

i generate new content views but nothing happen the subscriptions doesn't appear i also restart the server but not luck

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Updated by Eric Helms over 7 years ago

Status changed from New to Need more information

What version are you seeing this on? This sounds very similar to an issue that Katello 3.4.0 RC2 was having that was subsequently fixed in 3.4.0 GA.

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Updated by Mario Gamboa over 7 years ago

Hi eric

I trying to use the latest version 3.4 just to let you know this is happening when you upgrade from 3.1 to 3.4 or from 3.3 to 3.4 but if you make fresh install of 3.4 this issues is not happening

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Updated by Justin Sherrill over 7 years ago

Category set to Subscriptions
Status changed from Need more information to Needs design
Assignee set to John Mitsch
Target version set to 196

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Updated by Brad Buckingham over 7 years ago

Target version changed from 196 to 202

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Updated by Mario Gamboa over 7 years ago

Hi guy

I notice the issue happen if i try manually sync if the sync is running via sync plan goes ok

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Updated by Mario Gamboa over 7 years ago

Sorry my comment was about other issue is present it now about get new packages from redhat repos give me forbidden this issue of the subscription was fix in 3.4.2

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I believe the following should recover from this situation:

# foreman-rake console

User.current = User.anonymous_admin
Katello::Product.custom.each do |product|
  if product.pools.empty?
    ::Katello::Resources::Candlepin::Product.create_unlimited_subscription(product.organization.label, product.cp_id)
  end
end

Katello::Subscription.import_all
Katello::Pool.import_all

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#13