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Bug #22669

Katello 3.5.1 - Errors and abnormal behaviour with Subscription Assignment

Added by Philipp Mueller 6 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Target version:
Difficulty:
Triaged:
Yes
Bugzilla link:
Pull request:
Team Backlog:
Brad
Fixed in Releases:
Found in Releases:

Description

Hello,

we are running Katello 3.5.1 along with Red Hat Subscriptions.
Also we have a VMware vCenter Cluster with 8 ESX Servers, that are served by virt-who and Virtual Datacenter Subscriptions.

Currently we are having strange issues with the subscription assignment.

1. Please see attached picture #1, which shows that our Subscription for RHEL Standard shows up twice in the Subscriptions tab. Basically we have 76 RHEL Subscriptions assigned to the manifest. But in Katello, the 76 shows up twice with the same Contract and Account ID.
The same occures to our Virtual Datacenter Subscriptions.
In the manifest, i have added a number of 8 VDC, but in Katello, the 8 show up twice.

2. I have added 8 of the VDC Subscriptions to 8 of our esx hosts, reported by virt-who.
In the 2nd screenshot you can see, that 8 are consumed but only 7 hosts are counted we this subscription. When i click on the missing esx and check its subscription status it says fully entitled.

I would appreciate any input on how to fix this.
Kind regards,
Philipp

s1.png View s1.png 13.4 KB Philipp Mueller, 02/23/2018 08:57 AM
s2.png View s2.png 48.1 KB Philipp Mueller, 02/23/2018 09:06 AM
S1 S2

History

#1 Updated by Philipp Mueller 6 months ago

Edit: virt-who correctly reports the vm-to-esx mapping and the vms are fully entitled

#2 Updated by Andrew Kofink 6 months ago

  • Legacy Backlogs Release (now unused) set to 339
  • Target version set to 160

#3 Updated by Andrew Kofink 5 months ago

  • Legacy Backlogs Release (now unused) changed from 339 to 351

#4 Updated by Martin Angermeier about 1 month ago

  • Triaged set to No

Hello everybody,

we still got the mentioned problem with Katello 3.6.0

Regards,
Martin Angermeier

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