Bug #24641
open
subscription-manager register fails
Description
Hi everybody,
we use Foreman 1.17 with Katello 3.6.0.
As you can see in the screenshot, we got RHEL 7.4 as installed product and RHEL 7.3 as os. If we try to unregister and re-register with subscription-manager unregister && subscription-manager remove --all && subscription-manager clean and subscription-manager register --org="ORG" --activationkey="KEY", we got the following error:
"Required lock is already taken by other running tasks.
Please inspect their state, fix their errors and resume them.
Required lock: update
Conflicts with tasks:
- https://FOREMAN_HOST/foreman_tasks/tasks/236fcfd3-2642-4201-bf82-83172ab52757"
Inspecting the task it has the state "stopped" and result "warning" including the following message:
Runtime Error com.fasterxml.jackson.databind.JsonMappingException: (was java.lang.NullPointerException) (through reference chain: org.candlepin.model.Consumer["installedProducts"]->java.util.HashSet[1]) at org.candlepin.model.ConsumerInstalledProduct.equals:200
Maybe there is a connection between the os version and the product?
Regards,
Martin Angermeier
Files
Updated by Martin Angermeier over 5 years ago
- File host_os_vs_product.PNG host_os_vs_product.PNG added
EDIT: Added missing screenshot
Updated by Martin Angermeier over 5 years ago
- Subject changed from subscription-manager register fails when os version differs from installed product to subscription-manager register fails
Update: This issue affects new hosts too
It seems that subscription-manager refresh creates the "Update Host" Task in Foreman, this task fails with the above error message but the refresh doesn't recognize that the task has stopped.
Updated by Martin Angermeier over 5 years ago
- File Capture.PNG Capture.PNG added
It's getting weird because the error changed for a different host.
Screenshot attached.
Updated by Andrew Kofink over 5 years ago
- Status changed from New to Need more information
Could you please reproduce this error and generate/upload a foreman-debug?
Updated by Martin Angermeier over 5 years ago
Foreman-debug is in progress with option -u
Investigating further we recognized that this problem occurs only on RHEL machines, CentOS is working.
Updated by Martin Angermeier over 5 years ago
Edit: rsync failed with "Network is unreachable". As the log is rather large (77MB compressed) and I don't know if it is a good idea to upload this log here,is there an other option?
Updated by Martin Angermeier over 5 years ago
Thats the error log from candlepin, as I mentioned before this happens only to RHEL servers, not CentOS:
2018-08-28 08:35:56,573 [thread=http-bio-8443-exec-4] [req=7d12fd84-9a2c-4249-8585-789e3d6b16b4, org=, csid=3c90e344] ERROR org.candlepin.common.exceptions.mappers.CandlepinExceptionMapper - Runtime Error com.fasterxml.jackson.databind.JsonMappingException: (was java.lang.NullPointerException) (through reference chain: org.candlepin.model.Consumer["installedProducts"]->java.util.HashSet[1]) at org.candlepin.model.ConsumerInstalledProduct.equals:200
org.jboss.resteasy.spi.ReaderException: com.fasterxml.jackson.databind.JsonMappingException: (was java.lang.NullPointerException) (through reference chain: org.candlepin.model.Consumer["installedProducts"]->java.util.HashSet[1])
at org.jboss.resteasy.core.MessageBodyParameterInjector.inject(MessageBodyParameterInjector.java:183) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.MethodInjectorImpl.injectArguments(MethodInjectorImpl.java:89) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.candlepin.resteasy.filter.VerifyAuthorizationFilter.getArguments(VerifyAuthorizationFilter.java:123) ~[VerifyAuthorizationFilter.class:na]
at org.candlepin.resteasy.filter.VerifyAuthorizationFilter.runFilter(VerifyAuthorizationFilter.java:93) ~[VerifyAuthorizationFilter.class:na]
at org.candlepin.resteasy.filter.AbstractAuthorizationFilter.filter(AbstractAuthorizationFilter.java:56) ~[AbstractAuthorizationFilter.class:na]
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:264) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:250) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:237) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:356) [resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:179) [resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:220) [resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56) [resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51) [resteasy-jaxrs-3.0.10.Final.jar:na]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [tomcat-servlet-3.0-api.jar:na]
at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:263) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:178) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:91) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:62) [guice-servlet-3.0.jar:na]
at org.candlepin.servlet.filter.EventFilter.doFilter(EventFilter.java:61) [EventFilter.class:na]
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) [guice-servlet-3.0.jar:na]
at org.candlepin.servlet.filter.ContentTypeHackFilter.doFilter(ContentTypeHackFilter.java:58) [ContentTypeHackFilter.class:na]
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) [guice-servlet-3.0.jar:na]
at org.candlepin.common.filter.LoggingFilter.doFilter(LoggingFilter.java:112) [candlepin-common-2.0.3.jar:na]
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) [guice-servlet-3.0.jar:na]
at org.candlepin.servlet.filter.CandlepinPersistFilter.doFilter(CandlepinPersistFilter.java:48) [CandlepinPersistFilter.class:na]
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) [guice-servlet-3.0.jar:na]
at org.candlepin.servlet.filter.CandlepinScopeFilter.doFilter(CandlepinScopeFilter.java:68) [CandlepinScopeFilter.class:na]
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:118) [guice-servlet-3.0.jar:na]
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:113) [guice-servlet-3.0.jar:na]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.76]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218) [catalina.jar:7.0.76]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110) [catalina.jar:7.0.76]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506) [catalina.jar:7.0.76]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) [catalina.jar:7.0.76]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) [catalina.jar:7.0.76]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) [catalina.jar:7.0.76]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445) [catalina.jar:7.0.76]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1087) [tomcat-coyote.jar:7.0.76]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637) [tomcat-coyote.jar:7.0.76]
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) [tomcat-coyote.jar:7.0.76]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [na:1.8.0_171]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [na:1.8.0_171]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.76]
at java.lang.Thread.run(Thread.java:748) [na:1.8.0_171]
Caused by: com.fasterxml.jackson.databind.JsonMappingException: (was java.lang.NullPointerException) (through reference chain: org.candlepin.model.Consumer["installedProducts"]->java.util.HashSet[1])
at com.fasterxml.jackson.databind.JsonMappingException.wrapWithPath(JsonMappingException.java:210) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.JsonMappingException.wrapWithPath(JsonMappingException.java:189) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.std.CollectionDeserializer.deserialize(CollectionDeserializer.java:249) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.std.CollectionDeserializer.deserialize(CollectionDeserializer.java:206) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.std.CollectionDeserializer.deserialize(CollectionDeserializer.java:25) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:538) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.impl.MethodProperty.deserializeAndSet(MethodProperty.java:99) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.BeanDeserializer.vanillaDeserialize(BeanDeserializer.java:238) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.deser.BeanDeserializer.deserialize(BeanDeserializer.java:118) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.ObjectReader._bind(ObjectReader.java:1232) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.databind.ObjectReader.readValue(ObjectReader.java:676) ~[jackson-databind-2.4.5.jar:2.4.5]
at com.fasterxml.jackson.jaxrs.base.ProviderBase.readFrom(ProviderBase.java:808) ~[jackson-jaxrs-base-2.4.5.jar:2.4.5]
at org.jboss.resteasy.core.interception.AbstractReaderInterceptorContext.readFrom(AbstractReaderInterceptorContext.java:59) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.interception.ServerReaderInterceptorContext.readFrom(ServerReaderInterceptorContext.java:62) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.interception.AbstractReaderInterceptorContext.proceed(AbstractReaderInterceptorContext.java:51) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.plugins.interceptors.encoding.GZIPDecodingInterceptor.aroundReadFrom(GZIPDecodingInterceptor.java:59) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.interception.AbstractReaderInterceptorContext.proceed(AbstractReaderInterceptorContext.java:53) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
at org.jboss.resteasy.core.MessageBodyParameterInjector.inject(MessageBodyParameterInjector.java:150) ~[resteasy-jaxrs-3.0.10.Final.jar:na]
... 50 common frames omitted
Caused by: java.lang.NullPointerException: null
at org.candlepin.model.ConsumerInstalledProduct.equals(ConsumerInstalledProduct.java:200) ~[ConsumerInstalledProduct.class:na]
at java.util.HashMap.putVal(HashMap.java:635) ~[na:1.8.0_171]
at java.util.HashMap.put(HashMap.java:612) ~[na:1.8.0_171]
at java.util.HashSet.add(HashSet.java:220) ~[na:1.8.0_171]
at com.fasterxml.jackson.databind.deser.std.CollectionDeserializer.deserialize(CollectionDeserializer.java:239) ~[jackson-databind-2.4.5.jar:2.4.5]
... 65 common frames omitted
2018-08-28 08:35:56,573 [thread=http-bio-8443-exec-4] [req=7d12fd84-9a2c-4249-8585-789e3d6b16b4, org=, csid=3c90e344] WARN org.candlepin.audit.EventSinkImpl - Rolling back hornetq transaction.
Updated by John Mitsch over 5 years ago
- Category set to Subscriptions
- Status changed from Need more information to Needs design
- Assignee set to Andrew Kofink
- Team Backlog Brad added
Updated by