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Bug #25115

Unable to add same subscription more than once in Satellite

Added by Walden Raines over 2 years ago. Updated over 1 year ago.

Status:
Closed
Priority:
High
Assignee:
-
Category:
Subscriptions
Target version:
Difficulty:
Triaged:
Yes
Bugzilla link:
Pull request:
Fixed in Releases:
Found in Releases:

Description

Cloned from https://bugzilla.redhat.com/show_bug.cgi?id=1625115

Description of problem:

Unable to add same subscription twice in satellite. Even though it is added in Manifest, refresh does not add it in Satellite.

Version-Release number of selected component (if applicable):
6.4

How reproducible:

100%

Steps to Reproduce:

1. Create a satellite manifest in Customer portal

2. Add the below subscriptions:
------
Oracle Java Add-On (Physical or Virtual Nodes) 01
Red Hat Enterprise Linux for Virtual Datacenters with Smart Management 01
Red Hat Satellite Employee Subscription 01
Red Hat Satellite Employee Subscription 01
------

3. Upload the manifest in Satellite

4. check the entitlements in Satellite after manifest successfully imported

Actual results:

It shows 1 for each subscription as below :

-------
Oracle Java Add-On (Physical or Virtual Nodes) 01
Red Hat Enterprise Linux for Virtual Datacenters with Smart Management 01
Red Hat Satellite Employee Subscription 01
-------

Expected results:

It should show 2 satellite subscription as per manifest :

-------
Oracle Java Add-On (Physical or Virtual Nodes) 01
Red Hat Enterprise Linux for Virtual Datacenters with Smart Management 01
Red Hat Satellite Employee Subscription 01
Red Hat Satellite Employee Subscription 01
-------

5. Add few more same subscription in Manifest :
-------
Oracle Java Add-On (Physical or Virtual Nodes) 02
Oracle Java Add-On (Physical or Virtual Nodes) 01
-------

6. Refresh Manifest

7. Check the result again in satellite :

Actual results:

--------
Oracle Java Add-On (Physical or Virtual Nodes) 01
Red Hat Enterprise Linux for Virtual Datacenters with Smart Management 01
Red Hat Satellite Employee Subscription 01
--------

Expected results:

It should show all the subscription similar as manifest :

--------
Oracle Java Add-On (Physical or Virtual Nodes) 01
Red Hat Enterprise Linux for Virtual Datacenters with Smart Management 01
Red Hat Satellite Employee Subscription 01
Red Hat Satellite Employee Subscription 01
Oracle Java Add-On (Physical or Virtual Nodes) 02
Oracle Java Add-On (Physical or Virtual Nodes) 01
--------

Additional info:

- Deleted the manifest and reimport change "Oracle Java Add-On (Physical or Virtual Nodes)" to 2. however its also incorrect result.

History

#1 Updated by Jonathon Turel over 2 years ago

  • Target version set to Katello 3.10.0
  • Subject changed from Unable to add same subscription more than once in Satellite to Unable to add same subscription more than once in Satellite

#2 Updated by Jonathon Turel over 2 years ago

  • Triaged changed from No to Yes

#3 Updated by Dirk Götz over 2 years ago

I think we are hiting the same problem here.

In the Red hat Network we have added our subscriptions to the manifest which includes multiple times the same product with the same SKU, contract, start and end time and just a different number of entitlements. In Katello we only get one with the same combination and so we are missing subscriptions and have unentitled ESX hosts causing problems with updates on the guests.

#4 Updated by Christine Fouant over 2 years ago

  • Target version changed from Katello 3.10.0 to Katello 3.11.0

#5 Updated by Jonathon Turel over 2 years ago

  • Target version changed from Katello 3.11.0 to Katello 3.12.0
  • Team Backlog Brad added

#6 Updated by Walden Raines about 2 years ago

  • Bugzilla link deleted (1625115)
  • Status changed from New to Closed

This is an RFE which requires some investigation as to whether we'll actually implement to RFE. I'm closing this issue and disassociating it from the BZ until we figure it out.

#7 Updated by Chris Roberts over 1 year ago

  • Target version changed from Katello 3.12.0 to Katello Recycle Bin

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