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Bug #25960

Bug the page coming blank sometimes but in the logs no show any indication of error

Added by Mario Gamboa 10 months ago. Updated 9 months ago.

Status:
Duplicate
Priority:
Normal
Assignee:
-
Category:
Web UI
Target version:
-
Difficulty:
Triaged:
Yes
Bugzilla link:
Pull request:
Fixed in Releases:
Found in Releases:

Description

Hi Team

This is happening after a new installation of katello sometimes is happen meanwhile moving from some menu to another one the workaround is refresh the page but in the logs are not indication of error

2019-02-01T12:27:27 [I|app|b4516] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/index.html.erb within katello/layouts/katello
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_controls.html.erb (1.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (2.2ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (4.2ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [2 times] (1.5ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (2.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (7.5ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.6ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [3 times] (3.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [3 times] (2.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_product.html.erb [46 times] (46.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_products.html.erb (66.4ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/index.html.erb within katello/layouts/katello (114.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendering layouts/base.html.erb
2019-02-01T12:27:27 [I|app|b4516] Rendered layouts/base.html.erb (40.0ms)
2019-02-01T12:27:27 [I|app|b4516] Completed 200 OK in 1239ms (Views: 150.0ms | ActiveRecord: 109.6ms)
2019-02-01T12:27:30 [I|app|] Started GET "/notification_recipients" for 10.210.140.55 at 2019-02-01 12:27:30 +0100
2019-02-01T12:27:30 [I|app|b8cb7] Processing by NotificationRecipientsController#index as JSON
2019-02-01T12:27:30 [I|app|b8cb7] Current user set to admin (admin)
2019-02-01T12:27:30 [I|app|b8cb7] Completed 200 OK in 7ms (Views: 0.1ms | ActiveRecord: 1.0ms)
2019-02-01T12:27:34 [I|app|] Started GET "/products" for 10.210.140.55 at 2019-02-01 12:27:34 +0100
2019-02-01T12:27:34 [I|app|b0b4e] Processing by Bastion::BastionController#index as HTML
2019-02-01T12:27:34 [I|app|b0b4e] Parameters: {"bastion_page"=>"products"}
2019-02-01T12:27:34 [I|app|b0b4e] Current user set to admin (admin)
2019-02-01T12:27:34 [I|app|b0b4e] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/application.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/assets.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendering layouts/base.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendered layouts/base.html.erb (16.1ms)
2019-02-01T12:27:34 [I|app|b0b4e] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/assets.html.erb (39.2ms)
2019-02-01T12:27:34 [I|app|b0b4e] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/application.html.erb (39.7ms)
2019-02-01T12:27:34 [I|app|b0b4e] Completed 200 OK in 48ms (Views: 37.8ms | ActiveRecord: 3.7ms)
2019-02-01T12:27:41 [I|app|] Started GET "/notification_recipients" for 10.210.140.55 at 2019-02-01 12:27:41 +0100
2019-02-01T12:27:41 [I|app|1d5ff] Processing by NotificationRecipientsController#index as JSON
2019-02-01T12:27:41 [I|app|1d5ff] Current user set to admin (admin)
2019-02-01T12:27:41 [I|app|1d5ff] Completed 200 OK in 7ms (Views: 0.1ms | ActiveRecord: 1.0ms)

katello.PNG View katello.PNG 47.3 KB Mario Gamboa, 02/01/2019 11:29 AM
Katello

History

#1 Updated by Justin Sherrill 9 months ago

  • Category set to Web UI

1) If you refresh the page, does it work?

2) can you try clearing your browser cache and try again?

This could be related to https://projects.theforeman.org/issues/25572

#2 Updated by Justin Sherrill 9 months ago

  • Status changed from New to Need more information

#3 Updated by Mario Gamboa 9 months ago

as i said before refresh the page make the trick

#4 Updated by Christine Fouant 9 months ago

  • Status changed from Need more information to Duplicate

#5 Updated by Christine Fouant 9 months ago

  • Triaged changed from No to Yes

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