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Bug #25960

closed

Bug the page coming blank sometimes but in the logs no show any indication of error

Added by Mario Gamboa about 5 years ago. Updated about 5 years ago.

Status:
Duplicate
Priority:
Normal
Assignee:
-
Category:
Web UI
Target version:
-
Difficulty:
Triaged:
Yes
Fixed in Releases:
Found in Releases:

Description

Hi Team

This is happening after a new installation of katello sometimes is happen meanwhile moving from some menu to another one the workaround is refresh the page but in the logs are not indication of error

2019-02-01T12:27:27 [I|app|b4516] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/index.html.erb within katello/layouts/katello
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_controls.html.erb (1.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (2.2ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (4.2ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [2 times] (1.5ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (2.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_children.html.erb (7.5ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.6ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.1ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [3 times] (3.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [3 times] (2.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (1.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_repo.html.erb [1 times] (0.9ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered collection of /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_product.html.erb [46 times] (46.0ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/_products.html.erb (66.4ms)
2019-02-01T12:27:27 [I|app|b4516] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.10.0/app/views/katello/sync_management/index.html.erb within katello/layouts/katello (114.7ms)
2019-02-01T12:27:27 [I|app|b4516] Rendering layouts/base.html.erb
2019-02-01T12:27:27 [I|app|b4516] Rendered layouts/base.html.erb (40.0ms)
2019-02-01T12:27:27 [I|app|b4516] Completed 200 OK in 1239ms (Views: 150.0ms | ActiveRecord: 109.6ms)
2019-02-01T12:27:30 [I|app|] Started GET "/notification_recipients" for 10.210.140.55 at 2019-02-01 12:27:30 +0100
2019-02-01T12:27:30 [I|app|b8cb7] Processing by NotificationRecipientsController#index as JSON
2019-02-01T12:27:30 [I|app|b8cb7] Current user set to admin (admin)
2019-02-01T12:27:30 [I|app|b8cb7] Completed 200 OK in 7ms (Views: 0.1ms | ActiveRecord: 1.0ms)
2019-02-01T12:27:34 [I|app|] Started GET "/products" for 10.210.140.55 at 2019-02-01 12:27:34 +0100
2019-02-01T12:27:34 [I|app|b0b4e] Processing by Bastion::BastionController#index as HTML
2019-02-01T12:27:34 [I|app|b0b4e] Parameters: {"bastion_page"=>"products"}
2019-02-01T12:27:34 [I|app|b0b4e] Current user set to admin (admin)
2019-02-01T12:27:34 [I|app|b0b4e] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/application.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendering /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/assets.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendering layouts/base.html.erb
2019-02-01T12:27:34 [I|app|b0b4e] Rendered layouts/base.html.erb (16.1ms)
2019-02-01T12:27:34 [I|app|b0b4e] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/assets.html.erb (39.2ms)
2019-02-01T12:27:34 [I|app|b0b4e] Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/bastion-6.1.16/app/views/bastion/layouts/application.html.erb (39.7ms)
2019-02-01T12:27:34 [I|app|b0b4e] Completed 200 OK in 48ms (Views: 37.8ms | ActiveRecord: 3.7ms)
2019-02-01T12:27:41 [I|app|] Started GET "/notification_recipients" for 10.210.140.55 at 2019-02-01 12:27:41 +0100
2019-02-01T12:27:41 [I|app|1d5ff] Processing by NotificationRecipientsController#index as JSON
2019-02-01T12:27:41 [I|app|1d5ff] Current user set to admin (admin)
2019-02-01T12:27:41 [I|app|1d5ff] Completed 200 OK in 7ms (Views: 0.1ms | ActiveRecord: 1.0ms)

Actions #1

Updated by Justin Sherrill about 5 years ago

  • Category set to Web UI

1) If you refresh the page, does it work?

2) can you try clearing your browser cache and try again?

This could be related to https://projects.theforeman.org/issues/25572

Actions #2

Updated by Justin Sherrill about 5 years ago

  • Status changed from New to Need more information
Actions #3

Updated by Mario Gamboa about 5 years ago

as i said before refresh the page make the trick

Actions #4

Updated by Christine Fouant about 5 years ago

  • Status changed from Need more information to Duplicate
Actions #5

Updated by Christine Fouant about 5 years ago

  • Triaged changed from No to Yes
Actions #6

Updated by Tomer Brisker about 4 years ago

  • File deleted (katello.PNG)
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