Bug #26004
closed
virt-who does not match all guest virtual machines on the ESXi hypervisor
Added by Ludwig Bayerlein about 6 years ago.
Updated over 3 years ago.
Description
Hi,
we are using virt-who in our environment with the latest version installed.
Versions¶
Katello: 3.8.1
virt-who: 0.22.5-1
Foreman: 1.19.1
virt-who asks the vCenter server for its virtual machines on one esxi. The esxi answers with 1 hypervisors und 51 machines. One of the virtual machines is t-wmu70, which is reported correctly. The hypervisor (esxi) is listed in content hosts via "virt-who-vmu147-5" with 25 content hosts. Unfortunately, t-wmu70 is not listed as virtual machine for this hypervisor. But we have proven it und registered it correctly via subscription-management. Bot systems (virtual machine and virt-who server) are RedHat systems.
Now why is t-wmu70 not a content host running on virt-who-vmu147-5?
I tried this change, but without success: https://github.com/Katello/katello/pull/7817/files
Files
Attached virt-who debug log
- Description updated (diff)
- File deleted (
2019-02-06_15-31.png)
- Found in Releases Katello 3.11.0 added
I did an upgrade of our machine to Katello version 3.11 RC2 (katello-3.11.0-0.1.rc2.el7.noarch) and it is the same behaviour. Following knowledgebase is successfully tested and the problem still exists: https://access.redhat.com/solutions/1592573
- The VDC is assigned to the hypervisor (status is fully entitled)
- The client is subscribed via subscriptionmanager
- The virt-who debug log tells me the right UUID from the client (tested from this KB article: https://access.redhat.com/solutions/3068371)
- The virt-who client successfully connects to the esxi/vcenter
- The virt-who client successfully connects to the rhsm
- The rhsm does not show me any errors
- The virt-who service is running
After unsubscribing the missing virtual machine and resubscribing again, following message comes up in the Foreman gui: Red Hat Enterprise Linux Server: Not supported by a valid subscription.
On the client (virtual machine), I get following message, after trigger a "subscription manager status"
-----------------------------------------
System Status Details
-----------------------------------------
Overall Status: Invalid
If I assign the VDC manually, the Foreman gui tells me, that its partially subscribed, but not reported by anyone.
We will do a rollback to version 3.8.1 again, because all date were shown as invalid instead of the real date.
- Triaged changed from No to Yes
- Triaged changed from Yes to No
- Target version set to Katello Backlog
- Triaged changed from No to Yes
I have got an update and there are no good news for debugging purposes.
We did a migration on our infrastructure and changed the ESXi hypervisors. The old ones run out of support and has been replaced by new ones. Now after this migration, the virt-who configuration works again and resolves near 100% of all hosts. Except of two unimportant virtual machines, every other has the correct match to its hypervisor and vice verca. I really don't know what happened, but we cannot debug it any more, except of the two non working machines.
If I can provide more informations, please tell me how to support.
- Status changed from New to Resolved
OK maybe I do have an update. We managed to get it running with Katello 3.18.2 and it workes well. It was stucked and solved due to a hanging job in the database. It was not visible in the webui, so I deleted it in the database itself.
Everything works quite well, so this ticket can be closed.
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