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Bug #28029

physical server with one socket takes two rhel standard subscriptions

Added by Ondrej Vesely over 2 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
Subscriptions
Target version:
Difficulty:
Triaged:
Yes
Bugzilla link:
Pull request:
Fixed in Releases:
Found in Releases:
Red Hat JIRA:

Description

Hello

When I register a rhel server with one socket to Foreman, it takes two standard licenses. Correctly it should take just one license (one license is for two sockets). The same is, when I register rhel server with two sockets, it also takes two licenses. Is there some configuration for the number of subscriptions or is it a bug?

Using foreman-1.21.3-1.el7.noarch, katello-3.11.1-1.el7.noarch.

Thanks

History

#1 Updated by Samir Jha over 2 years ago

  • Status changed from New to Need more information

Hey Ondrej,

Could you provide the facts output for the host and the SKU info for the subscription. Could you also provide the screenshot for the consumed subscription of the host.

#3 Updated by Ondrej Vesely over 2 years ago

Hello

I have added two screenshots. Is it enough? I don't know what exactly you mean by facts output and SKU info.
As you can see, it's a server with one socket, but it took two licences.
I'm sorry for masking the hostname and IP, but it's company system so I can't publish the server identity.

Ondrej

#4 Updated by Chris Roberts over 2 years ago

  • Assignee set to Chris Roberts
  • Category set to Subscriptions

Hi Ondrej,

Let me know if you can see this article, if so let me know if it answers your question?

https://access.redhat.com/solutions/1135553

Thanks,

Chris

#5 Updated by Ondrej Vesely over 2 years ago

Hello Chris
This article explains it. It was not the problem of license counting but I was misunderstanding the difference between subscription and entitlement. Thank you very much.
Ondrej

#6 Updated by Chris Roberts over 2 years ago

  • Target version set to Katello Recycle Bin
  • Status changed from Need more information to Closed

Hi Ondrej,

Thanks for the update and I am glad that was the issue. I will close this ticket it out, feel free to open another ticket if you encounter another issue.

Thanks,

- Chris Roberts

#7 Updated by Justin Sherrill over 2 years ago

  • Triaged changed from No to Yes

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