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Bug #31983

RHEL8 hosts show System Purpose: Mismatched

Added by Michael MacDonald over 1 year ago. Updated 8 months ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
Subscriptions
Target version:
Difficulty:
Triaged:
Yes
Bugzilla link:
Pull request:
Fixed in Releases:
Found in Releases:
Red Hat JIRA:

Description

All of my RHEL8 hosts are currently showing System Purpose: Mismatched in Katello and via subscription-manager. I'm not sure if this a bug or a misconfiguration. I am running Katello 3.18.

My RHEL8 hosts are attached to a subscription via an activation key which is attached to Product ID: RH01157
Red Hat Enterprise Linux Academic Site Subscription with Smart Management + Satellite, Standard (Server, Desktop, Workstation, POWER, HPC, Per FTE)

It provides "Red Hat Enterprise Linux Server" but if I run subscription-manager status it says:
The requested role "Red Hat Enterprise Linux Server" is not provided by a currently consumed subscription.

Example:

[root@salt-lab-01 ~]# subscription-manager status
-----------------------------------------
System Status Details
-----------------------------------------
Overall Status: Current

System Purpose Status: Mismatched
- The requested role "Red Hat Enterprise Linux Server" is not provided by a currently consumed subscription.

[root@salt-lab-01 ~]# subscription-manager list --consumed
Subscription Name: Red Hat Enterprise Linux Academic Site Subscription with Smart Management + Satellite, Standard (Server, Desktop, Workstation, POWER, HPC, Per FTE)
Provides: Red Hat Enterprise Linux Atomic Host
Red Hat Enterprise Linux Atomic Host Beta
Red Hat Container Images
Red Hat Developer Tools (for RHEL Server)
Red Hat Developer Tools Beta (for RHEL Server)
Red Hat Container Images Beta
Red Hat Software Collections (for RHEL Server for IBM Power)
Red Hat Software Collections Beta (for RHEL Server for IBM Power)
Red Hat Enterprise Linux for Power, little endian
Red Hat Software Collections (for RHEL Server for IBM Power LE)
Red Hat Software Collections Beta (for RHEL Server for IBM Power LE)
Red Hat Enterprise Linux for x86_64
Red Hat Enterprise Linux Resilient Storage for x86_64 - Extended Update Support
dotNET on RHEL (for RHEL Server)
Red Hat Enterprise Linux Scalable File System (for RHEL Server) - Extended Update Support
dotNET on RHEL Beta (for RHEL Server)
Oracle Java (for RHEL Server)
Oracle Java (for RHEL Client)
Oracle Java (for RHEL Compute Node)
Oracle Java (for RHEL Workstation)
Red Hat Software Collections (for RHEL Server)
RHEL for SAP - Extended Update Support
Red Hat Software Collections (for RHEL Workstation)
Red Hat S-JIS Support (for RHEL Server) - Extended Update Support
Red Hat Software Collections Beta (for RHEL Server)
Red Hat Software Collections Beta (for RHEL Workstation)
Red Hat Ansible Engine
Red Hat Enterprise Linux Desktop
Red Hat Enterprise Linux Server
Red Hat Enterprise Linux for Power, little endian - Extended Update Support
Red Hat CodeReady Linux Builder for x86_64
Red Hat CodeReady Linux Builder for Power, little endian
Red Hat Developer Toolset (for RHEL Server)
Red Hat Enterprise Linux High Performance Networking (for RHEL Server) - Extended Update Support
RHEL for SAP Applications for Power BE
Red Hat Enterprise Linux Resilient Storage for IBM Power LE - Extended Update Support
Red Hat Developer Toolset (for RHEL Workstation)
RHEL for SAP Applications for Power BE EUS
Red Hat Enterprise Linux for SAP Applications for Power, little endian
RHEL for SAP Applications for Power LE EUS
Red Hat Enterprise Linux for x86_64 - Extended Update Support
Red Hat Enterprise Linux Workstation
Red Hat Enterprise Linux for Power, big endian
Red Hat Enterprise Linux for Power, big endian - Extended Update Support
Red Hat Enterprise Linux for Scientific Computing
Red Hat Beta
Red Hat EUCJP Support (for RHEL Server) - Extended Update Support
Red Hat Enterprise Linux High Availability (for IBM Power LE) - Extended Update Support
dotNET on RHEL (for RHEL Workstation)
dotNET on RHEL Beta (for RHEL Workstation)
Red Hat Enterprise Linux for Power 9
dotNET on RHEL (for RHEL Compute Node)
Red Hat Enterprise Linux for SAP Applications for x86_64
dotNET on RHEL Beta (for RHEL Compute Node)
Red Hat CodeReady Linux Builder for x86_64 - Extended Update Support
Red Hat CodeReady Linux Builder for Power, little endian - Extended Update Support
Red Hat Enterprise Linux High Availability for x86_64 - Extended Update Support
Red Hat Enterprise Linux Load Balancer (for RHEL Server) - Extended Update Support
SKU: RH01157
Contract: REMOVED
Account: REMOVED
Serial: REMOVED
Pool ID: REMOVED
Provides Management: Yes
Active: True
Quantity Used: 1
Service Type: L1-L3
Roles:
Service Level: Standard
Usage: Production
Add-ons:
Status Details: Subscription is current
Subscription Type: Standard
Starts: 06/01/2020
Ends: 05/31/2021
Entitlement Type: Physical

History

#1 Updated by Chris Roberts over 1 year ago

  • Triaged changed from No to Yes
  • Target version set to Katello 4.1.0

#2 Updated by Jonathon Turel about 1 year ago

  • Target version changed from Katello 4.1.0 to Katello 4.2.0

#3 Updated by Lucy Fu about 1 year ago

This is an expected behavior.

There's no Role on the SKU, therefore system purpose can not match any Role set by the content host.

The user can confirm that there is no Role by going to Content -> Subscriptions and looking at the details of the particular subscription (we show the Role among other attributes there).

Close this issue for now.

#4 Updated by Lucy Fu about 1 year ago

  • Status changed from New to Closed

#5 Updated by Michael MacDonald about 1 year ago

Lucy Fu wrote:

This is an expected behavior.

There's no Role on the SKU, therefore system purpose can not match any Role set by the content host.

The user can confirm that there is no Role by going to Content -> Subscriptions and looking at the details of the particular subscription (we show the Role among other attributes there).

Close this issue for now.

Thank you. Is there a way I can get my systems to show System Purpose: Matched or get rid of System Purpose: Mismatched?

#6 Updated by Chris Roberts 8 months ago

  • Target version changed from Katello 4.2.0 to Katello Recycle Bin
  • Status changed from Closed to Rejected

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