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Personas ACME-Financial » History » Version 13

Kyle Baker, 12/11/2014 01:43 PM

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h1. ACME Financial Services Company
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h3. A Large Consumer Financial Services With A Retail, Web, and Office Environment.
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ACME Financial is a large financial services company. They have a large IT infrastructure that runs many mission-critical applications. They are rarely on the cutting edge of new technologies but they are aware of them. They value solid, industry standard technology backed up by vendor support.
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They have a large host infrastructure divided into separate departments managed by different groups of system administrators. Their Katello/Foreman environment is currently a mission-critical application utilized daily as part of their Linux based management across the company. This includes distribution of critical security patches to the entire infrastructure.
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h2. System Types
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!http://projects.theforeman.org/attachments/download/1037/system-types.png!
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h2. Linux Systems Infrastructure - Current
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!http://projects.theforeman.org/attachments/download/1038/Infra-Current.png!
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h2. Linux Systems Infrastructure - Next 5 Years
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!http://projects.theforeman.org/attachments/download/1039/Infra-Next5years.png!
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h2. Systems Management Environment
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!http://projects.theforeman.org/attachments/download/1043/Sys-Mgmt-Env.png!
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h2. Personas
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h3. System Management
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|_.Team         |_.Tasks          |_.Uses Satellite     |_.GUI   |_.CLI        |_.API/Automation          |_.Moblie     |
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|^.*Linux System Architects*  
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!http://projects.theforeman.org/attachments/download/1045/2-team.png!
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| Source for approved builds and updates to software pushed out company wide. |=. Yes |=. 75% |=. 10% |=. 15%  
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(will do more in the future) |=. No |
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|^.*System Administrators*  
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!http://projects.theforeman.org/attachments/download/1047/20-team.png!
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| Responsible for deploying and maintaining approved builds pushed by the SA’s. Only for their department.  |=. Yes |=. 85% |=. 5% |=. 10% |=. No |
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h2. Roles
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h3. System Management
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(Table)
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h3. Infrastructure
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(Table)