Personas ACME-Financial » History » Version 14
Kyle Baker, 12/11/2014 02:02 PM
| 1 | 1 | Kyle Baker | h1. ACME Financial Services Company |
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| 2 | 2 | Kyle Baker | |
| 3 | 1 | Kyle Baker | h3. A Large Consumer Financial Services With A Retail, Web, and Office Environment. |
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| 5 | ACME Financial is a large financial services company. They have a large IT infrastructure that runs many mission-critical applications. They are rarely on the cutting edge of new technologies but they are aware of them. They value solid, industry standard technology backed up by vendor support. |
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| 7 | They have a large host infrastructure divided into separate departments managed by different groups of system administrators. Their Katello/Foreman environment is currently a mission-critical application utilized daily as part of their Linux based management across the company. This includes distribution of critical security patches to the entire infrastructure. |
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| 8 | 3 | Kyle Baker | |
| 9 | h2. System Types |
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| 10 | |||
| 11 | 5 | Kyle Baker | !http://projects.theforeman.org/attachments/download/1037/system-types.png! |
| 12 | 3 | Kyle Baker | |
| 13 | h2. Linux Systems Infrastructure - Current |
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| 14 | |||
| 15 | 6 | Kyle Baker | !http://projects.theforeman.org/attachments/download/1038/Infra-Current.png! |
| 16 | 3 | Kyle Baker | |
| 17 | h2. Linux Systems Infrastructure - Next 5 Years |
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| 18 | |||
| 19 | 7 | Kyle Baker | !http://projects.theforeman.org/attachments/download/1039/Infra-Next5years.png! |
| 20 | 3 | Kyle Baker | |
| 21 | h2. Systems Management Environment |
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| 23 | 9 | Kyle Baker | !http://projects.theforeman.org/attachments/download/1043/Sys-Mgmt-Env.png! |
| 24 | 3 | Kyle Baker | |
| 25 | h2. Personas |
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| 26 | |||
| 27 | 14 | Kyle Baker | |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | |
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| 29 | h2. Roles |
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| 30 | |||
| 31 | 10 | Kyle Baker | h3. System Management |
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| 33 | 11 | Kyle Baker | |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | |
| 34 | |^.*Linux System Architects* |
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| 35 | !http://projects.theforeman.org/attachments/download/1045/2-team.png! |
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| 36 | 1 | Kyle Baker | | Source for approved builds and updates to software pushed out company wide. |=. Yes |=. 75% |=. 10% |=. 15% |
| 37 | 14 | Kyle Baker | (will do more in the future) |=. No (will do more in the future) | |
| 38 | 1 | Kyle Baker | |^.*System Administrators* |
| 39 | !http://projects.theforeman.org/attachments/download/1047/20-team.png! |
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| 40 | | Responsible for deploying and maintaining approved builds pushed by the SA’s. Only for their department. |=. Yes |=. 85% |=. 5% |=. 10% |=. No | |
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| 41 | |||
| 42 | h3. Infrastructure |
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| 43 | |||
| 44 | 14 | Kyle Baker | |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | |
| 45 | |^.*Networking Team* |
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| 46 | !http://projects.theforeman.org/attachments/download/1046/3-team.png! |
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| 47 | |Builds, monitors, and manages network infrastructure. |=. Yes |=. 75% |=. 25% |=. 0% |=. No | |
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| 48 | |^.*Procurement Team* |
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| 49 | !http://projects.theforeman.org/attachments/download/1045/2-team.png! |
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| 50 | |Purchases and renews software licensing company wide. |=. No |=. -- |=. -- |=. -- |=. -- | |
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| 51 | |^.*Security Team* |
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| 52 | !http://projects.theforeman.org/attachments/download/1046/3-team.png! |
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| 53 | |Approves all software builds or updates company wide. |=. Yes |=. 65% |=. 35% |=. 0% |=. No | |