Personas ACME-Financial » History » Revision 14
Revision 13 (Kyle Baker, 12/11/2014 01:43 PM) → Revision 14/28 (Kyle Baker, 12/11/2014 02:02 PM)
h1. ACME Financial Services Company h3. A Large Consumer Financial Services With A Retail, Web, and Office Environment. ACME Financial is a large financial services company. They have a large IT infrastructure that runs many mission-critical applications. They are rarely on the cutting edge of new technologies but they are aware of them. They value solid, industry standard technology backed up by vendor support. They have a large host infrastructure divided into separate departments managed by different groups of system administrators. Their Katello/Foreman environment is currently a mission-critical application utilized daily as part of their Linux based management across the company. This includes distribution of critical security patches to the entire infrastructure. h2. System Types !http://projects.theforeman.org/attachments/download/1037/system-types.png! h2. Linux Systems Infrastructure - Current !http://projects.theforeman.org/attachments/download/1038/Infra-Current.png! h2. Linux Systems Infrastructure - Next 5 Years !http://projects.theforeman.org/attachments/download/1039/Infra-Next5years.png! h2. Systems Management Environment !http://projects.theforeman.org/attachments/download/1043/Sys-Mgmt-Env.png! h2. Personas |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | h2. Roles h3. System Management |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | |^.*Linux System Architects* !http://projects.theforeman.org/attachments/download/1045/2-team.png! | Source for approved builds and updates to software pushed out company wide. |=. Yes |=. 75% |=. 10% |=. 15% (will do more in the future) |=. No (will do more in the future) | |^.*System Administrators* !http://projects.theforeman.org/attachments/download/1047/20-team.png! | Responsible for deploying and maintaining approved builds pushed by the SA’s. Only for their department. |=. Yes |=. 85% |=. 5% |=. 10% |=. No | h2. Roles h3. System Management (Table) h3. Infrastructure |_.Team |_.Tasks |_.Uses Satellite |_.GUI |_.CLI |_.API/Automation |_.Moblie | |^.*Networking Team* !http://projects.theforeman.org/attachments/download/1046/3-team.png! |Builds, monitors, and manages network infrastructure. |=. Yes |=. 75% |=. 25% |=. 0% |=. No | |^.*Procurement Team* !http://projects.theforeman.org/attachments/download/1045/2-team.png! |Purchases and renews software licensing company wide. |=. No |=. -- |=. -- |=. -- |=. -- | |^.*Security Team* !http://projects.theforeman.org/attachments/download/1046/3-team.png! |Approves all software builds or updates company wide. |=. Yes |=. 65% |=. 35% |=. 0% |=. No | (Table)