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Bug #13997

open

Unable to create users in IE10 / Edge

Added by Joe Campos about 8 years ago. Updated almost 8 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Web Interface
Target version:
-
Difficulty:
Triaged:
Fixed in Releases:
Found in Releases:

Description

Unable to create user accounts on newly installed Foreman 1.10.2

NoMethodError
undefined method `delete' for nil:NilClass
 /usr/share/foreman/app/controllers/concerns/foreman/controller/users_mixin.rb:16:in `set_admin_on_creation'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:631:in `block (4 levels) in _run__3005759620062086040__process_action__1994271551582463773__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9110'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_3690'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9110'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:626:in `block (3 levels) in _run__3005759620062086040__process_action__1994271551582463773__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9109'
/usr/share/foreman/app/controllers/concerns/application_shared.rb:13:in `set_timezone'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9109'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:625:in `block (2 levels) in _run__3005759620062086040__process_action__1994271551582463773__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9108'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in `clear_thread'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9108'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:448:in `block in _run__3005759620062086040__process_action__1994271551582463773__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9107'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_13'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9107'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:414:in `_run__3005759620062086040__process_action__1994271551582463773__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:17:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:121:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/rendering.rb:45:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:203:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:246:in `block in action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:36:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.2.6/lib/apipie/static_dispatcher.rb:65:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.2.6/lib/apipie/extractor/recorder.rb:97:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.2.6/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/etag.rb:23:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/conditionalget.rb:35:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/head.rb:14:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:9:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/flash.rb:242:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/cookies.rb:339:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/query_cache.rb:64:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `_run__4456987578337289969__call__2374493030684885429__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/rack/logger.rb:26:in `call_app'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/rack/logger.rb:16:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/request_id.rb:22:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/methodoverride.rb:21:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/runtime.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/cache/strategy/local_cache.rb:72:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/lock.rb:15:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:143:in `pass'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:155:in `invalidate'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:71:in `call!'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/application.rb:223:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/builder.rb:134:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:64:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `call'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context' 


Files

production.log production.log 18.3 KB Joe Campos, 03/02/2016 07:52 AM
create-user-error.bmp View create-user-error.bmp 1.46 MB Joe Campos, 03/02/2016 07:52 AM

Related issues 1 (0 open1 closed)

Related to Foreman - Bug #14346: New Template feature does not work with firefox 45.0ResolvedActions
Actions #1

Updated by Marek Hulán about 8 years ago

  • Description updated (diff)

Could you please upload more from the production log, ideally parameters that were sent with the request? Also the trace does not seem to be complete, I'm unable to see what action was triggered. From this trace I can only say that params[:user] was nil for some reason. Could you please describe how you try to create the user?

Updated by Joe Campos about 8 years ago

GM Marek,

The issue happened while creating a new user authorized by internal and adding one role. I've attached the production log snipped as well as the screenshot of the inputs.

PS. I also have an issue when trying to assign roles to a LDAP authenticated user. not sure if the issues are related.

This is a newly installed Foreman setup.

Thanks for the assist.
Joe

Actions #3

Updated by Joe Campos about 8 years ago

Marek,

It appears that the problem is related to the IE browser, used Chrome and the issue went away.

-Joe

Actions #4

Updated by Marek Hulán about 8 years ago

  • Category set to Web Interface

oh really? what IE version is it?

Actions #5

Updated by Iain Walmsley almost 8 years ago

Just came across this, seems to get the bug in IE10 and IE=Edge, 9 and below seem to work correctly when creating new users.

Actions #6

Updated by Dominic Cleal almost 8 years ago

  • Tracker changed from Support to Bug
  • Subject changed from Unable to create users to Unable to create users in IE9/10

Thanks for the additional info.

Actions #7

Updated by Dominic Cleal almost 8 years ago

The logging looks rather similar to ticket #14346, where the form parameters aren't getting submitted. You might want to try opening the new user form in a new tab rather than the popup form (two pane), perhaps the same workaround will work.

Actions #8

Updated by Joe Campos almost 8 years ago

Thank you for the updates, I have since upgraded to IE11 and have the same issue there. Opening the New User in a new tab does work.

Actions #9

Updated by Iain Walmsley almost 8 years ago

That does seem to work fine, cheers! Just noting the subject is slightly wrong, 9 does seem to work, only Edge and 10 have issues.

Actions #10

Updated by Dominic Cleal almost 8 years ago

  • Subject changed from Unable to create users in IE9/10 to Unable to create users in IE10 / Edge
Actions #11

Updated by Dominic Cleal almost 8 years ago

  • Related to Bug #14346: New Template feature does not work with firefox 45.0 added
Actions

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