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Bug #31613

closed

Sync status page cannot be displayed

Added by James Shewey about 3 years ago. Updated about 3 years ago.

Status:
Duplicate
Priority:
High
Assignee:
-
Category:
Repositories
Target version:
-
Difficulty:
Triaged:
Yes
Fixed in Releases:
Found in Releases:

Description

On a brand new install, when I attempt to view sync status at https://example.hostname.com/katello/sync_management, I get the error:

We're sorry, but something went wrong.
If you are the application owner check the logs for more information.

In production.log, I get the error:

2021-01-12T18:12:04 [E|kat|c92a4ace] POST: https://localhost/pulp/api/v2/repositories/search/: {"criteria":{"filters":{"id":{"$in":["8feb88b9-3c61-4256-bb2f-870fffc992cc","638eac59-a817-47db-8e2c-3f3af5b360d9","86eacda5-4e0a-4287-b79a-bc24c67b21a6","ad42fc45-e369-457a-88d2-0bf8879e7f30","c229c2eb-fd17-4946-9a31-bb29bc15b686","f4dae3e9-5c9d-47c1-9632-1f40ac747104","6684255b-903e-4e93-ad98-5a4ff0fa60c0","b4accfe4-fb3f-4235-a08f-2bd83d2daeb9","02fb0d92-3725-486d-aae3-417c641fde0c","6710e202-10d4-4e70-af04-a98840779587","a6fbca0e-8ea8-4347-9ca7-63887a3d0bdf","40f84b7c-1272-47f2-80fc-13e7230191ad","1-testing-Library-6684255b-903e-4e93-ad98-5a4ff0fa60c0","1-testing-Library-40f84b7c-1272-47f2-80fc-13e7230191ad","1-testing-Library-ad42fc45-e369-457a-88d2-0bf8879e7f30","1-testing-Library-c229c2eb-fd17-4946-9a31-bb29bc15b686","b977fb54-0b44-4887-9a47-2ceb0ee1b7a8","c813dbf8-a3ae-45fb-9857-7e202e6b8281","b874e055-9dca-474c-bd15-c6882645cb8c","466f86cd-016d-48f7-8e50-aa2ec29c5fd6","d81f04c9-4114-4236-b40d-c6b2e7fc18c4","c6e2fa68-6960-41c8-bbc7-916b50731991","d29793ba-7f78-49bc-92a5-7a9eae1c1076","94da4848-572c-4ecf-b43c-8a14d92b4dc5","aeb8aff4-4515-4063-accd-6f67dd4b384a"]}}}}: {"content_type"=>"application/json", "accept"=>"application/json"}
c92a4ace | SSL_connect returned=1 errno=0 state=error: certificate verify failed (unspecified certificate verification error):
2021-01-12T18:12:04 [W|app|c92a4ace] SSL_connect returned=1 errno=0 state=error: certificate verify failed (unspecified certificate verification error)
2021-01-12T18:12:04 [I|app|c92a4ace] Backtrace for 'SSL_connect returned=1 errno=0 state=error: certificate verify failed (unspecified certificate verification error)' error (RestClient::SSLCertificateNotVerified): SSL_connect returned=1 errno=0 state=error: certificate verify failed (unspecified certificate verification error)

If I then edit /etc/foreman/plugins/katello.yaml and add:

:pulp:
:url: https://example.hostname.com/pulp/api/v2/

The error then changes to:

2021-01-12T18:34:30 [I|kat|63b927a0] POST: https://example.hostname.com/pulp/api/v2/repositories/search/: {"criteria":{"filters":{"id":{"$in":["8feb88b9-3c61-4256-bb2f-870fffc992cc","638eac59-a817-47db-8e2c-3f3af5b360d9","86eacda5-4e0a-4287-b79a-bc24c67b21a6","ad42fc45-e369-457a-88d2-0bf8879e7f30","c229c2eb-fd17-4946-9a31-bb29bc15b686","f4dae3e9-5c9d-47c1-9632-1f40ac747104","6684255b-903e-4e93-ad98-5a4ff0fa60c0","b4accfe4-fb3f-4235-a08f-2bd83d2daeb9","02fb0d92-3725-486d-aae3-417c641fde0c","6710e202-10d4-4e70-af04-a98840779587","a6fbca0e-8ea8-4347-9ca7-63887a3d0bdf","40f84b7c-1272-47f2-80fc-13e7230191ad","1-testing-Library-6684255b-903e-4e93-ad98-5a4ff0fa60c0","1-testing-Library-40f84b7c-1272-47f2-80fc-13e7230191ad","1-testing-Library-ad42fc45-e369-457a-88d2-0bf8879e7f30","1-testing-Library-c229c2eb-fd17-4946-9a31-bb29bc15b686","b977fb54-0b44-4887-9a47-2ceb0ee1b7a8","c813dbf8-a3ae-45fb-9857-7e202e6b8281","b874e055-9dca-474c-bd15-c6882645cb8c","466f86cd-016d-48f7-8e50-aa2ec29c5fd6","d81f04c9-4114-4236-b40d-c6b2e7fc18c4","c6e2fa68-6960-41c8-bbc7-916b50731991","d29793ba-7f78-49bc-92a5-7a9eae1c1076","94da4848-572c-4ecf-b43c-8a14d92b4dc5","aeb8aff4-4515-4063-accd-6f67dd4b384a"]}}}}: {"content_type"=>"application/json", "accept"=>"application/json"}
63b927a0 | 404 Not Found: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">

The same is true if I update the URL to v3 and this appears to be because the v3 API does not have these options any longer: https://docs.pulpproject.org/pulpcore/restapi.html#tag/Repositories:-File

Versions:

katello-3.18.1-1.el8.noarch
foreman-2.3.1-1.el8.noarch
python3-pulpcore-3.7.3-1.el8.noarch

Actions #1

Updated by Jonathon Turel about 3 years ago

  • Status changed from New to Need more information
  • Target version set to Katello 3.18.2
  • Triaged changed from No to Yes

To clarify - was the 'pulp' configuration missing from the katello.yml before you edited it ?

It'd be interesting to see the output of production.log when you access that page - which you can attach here.

Thanks!

Actions #3

Updated by Jonathon Turel about 3 years ago

  • Status changed from Need more information to Duplicate
  • Target version deleted (Katello 3.18.2)

Since there's an open discourse thread on the reported problem (and it seems to be related to EL8 which we don't officially support yet) I am going to close this out

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